Olivia Turley provides AHC appointments at the Norwich collection point, giving owners in Norwich and Great Yarmouth a local option for arranging their travel documents. There is also a Norwich home visit service with a mileage-based charge. This guide explains an Animal Health Certificate in Norwich and Great Yarmouth, including appointment choices, prices, transport links and booking, with paperwork prepared before the final checks, signing and issue.

Meet Olivia Turley, our local AHC vet

Olivia Turley provides Animal Health Certificate appointments for owners in Norwich and Great Yarmouth, with collection and home-delivery options.

AHC home visits and collection appointments in Norwich and Great Yarmouth

Olivia scans and verifies the microchip of every pet named on the AHC, briefly inspects the pets and witnesses the owner, or an authorised person where applicable, signing the declaration page. Olivia completes the final checks and signing, guides you through the certificate and answers last-minute questions where possible.

We provide information beforehand, and our experienced administrative team can help with questions in advance. Your local AHC vet completes the certificate through our established preparation system.

AHC home visits

AHC home visits within the Norwich delivery area cost the usual certificate price plus 50p per mile from the Norwich collection point. Please check our areas covered map and have your address and total delivery charge checked when requesting the appointment, including requests from Great Yarmouth.

AHC collection appointments

The Norwich collection point is available for owners in the city and those travelling from Great Yarmouth or nearby Norfolk communities. Olivia meets you and all pets named on the certificate at the agreed AHC collection appointment, with the paperwork prepared from the details supplied beforehand.

The paperwork is prepared in advance, and Olivia meets you and your pets at the agreed point for the AHC collection appointment.

If you arrive by car, generally keep pets in the vehicle until instructed otherwise. If you are bringing a cat without arriving by car, let Olivia know beforehand.

Use the what3words link below to get directions to the precise meeting spot.

Transport links from Norwich and Great Yarmouth

Approximate driving times are from Norwich, Norfolk. Allow extra time for traffic, stops and check-in.

Ferry ports

These passenger ports offer pet travel under the operator’s conditions.

• Harwich: approximately 1 hour 45 minutes by car.
• Dover: approximately 3 hours 15 minutes by car.
• Hull: approximately 3 hours 30 minutes by car.
• Newhaven: approximately 3 hours 30 minutes by car.

Folkestone LeShuttle

The Folkestone LeShuttle terminal is approximately 3 hours 15 minutes by car from Norwich, Norfolk.

Airports

• Norwich Airport: approximately 15 minutes by car.
• Heathrow Airport: approximately 2 hours 45 minutes by car.

Dogs and cats can depart on participating airlines in the cabin or checked-pet hold with prior approval. Airline, aircraft and carrier restrictions apply; cargo requires separate arrangements. Confirm the flight and return arrangements before booking.

Norwich’s outbound pet options do not provide an ordinary-pet arrival service for the return journey.

Important: Transport operators have their own rules, and pet travel requirements can vary by destination. Check the current official guidance for your journey before departure. You should also allow enough time to arrange your AHC and any additional treatments or documentation required for your destination.

AHC prices and booking deadlines

• Repeat AHC: £89. For returning clients whose pets previously received an AHC from the same VetHomeCerts vet, with the same AHC language, owner and pet details and the same still-valid rabies vaccination. Arrange it more than ten days before the appointment. Additional pets cost £25 each.
• Standard AHC: £99. Required information and payment must be received more than seven days before the appointment. Additional pets cost £30 each, with up to five pets on one AHC.
• Urgent AHC: £199. This applies when required information and payment are received within seven days of the appointment. Additional pets cost £30 each, with up to five pets on one AHC.

Please view our prices for the full conditions.

How to get an AHC appointment in Norwich and Great Yarmouth

1. Check the area and vet. Please check our areas covered map to identify Olivia Turley and the collection point or check your home address.
2. Complete Stage 1. Use the initial form to request an AHC appointment. Submission requests an AHC appointment; it does not automatically confirm one.
3. Complete Stage 2. The second form is emailed immediately after Stage 1 and gathers the details for the AHC. Both forms must be completed for your request to be processed. If the email does not arrive within a few minutes, check spam and verify the email address entered.
4. Wait for the request to be checked. Olivia checks your information and arranges the appointment as appropriate. Confirmation follows the required information checks and payment.
5. Attend and receive your AHC. All pets named on the certificate must attend the agreed AHC collection appointment or home visit. The final checks and signing are completed, and you receive your certificate.

Book your Animal Health Certificate in Norwich and Great Yarmouth

Arrange your Animal Health Certificate in Norwich and Great Yarmouth before travelling onwards with your pets. Check the local appointment option and notice period, then request an AHC appointment with Olivia through VetHomeCerts.